Forum Discussion
subeeweb
1 month agoNeighbour
Wrong Rewards Tier Level
According to MyTelus Account (where I find my Telus Bills to download) my account has 4 services. But I have only been assigned the Platinum Rewards level. I have all 4 Services listed as Eligible Se...
TELUS_Support
Official Support Team
1 month agoAre all 4 services set up under the same account owner and billing/service address?
- subeeweb29 days agoNeighbour
Yes they are.
- TELUS_Support27 days ago
Official Support Team
Hello subeeweb, we'll need more information in order to help you with this situation so we'll send you a private message shortly, thanks !