Forum Discussion
Solved
Very confused about my bill, recent transfer to prepaid
Please help me understand the charges as they are unclear and it leaves me confused. On March 27th I paid $56 from my credit card over the phone to Telus when I switched over to prepaid. At the sam...
All telecommunications are billed in advance, with adjustments made after the fact. So, yes, you pay the March 12 to April 11 bill in full, and adjustments will be made on your next invoice refunding the difference to your account. At some future time, Telus will cut you a cheque, or refund your credit card for the outstanding amount. The do not make billing adjustments part way through the month.
NFtoBC
Community Power User
Community Power UserAll telecommunications are billed in advance, with adjustments made after the fact. So, yes, you pay the March 12 to April 11 bill in full, and adjustments will be made on your next invoice refunding the difference to your account. At some future time, Telus will cut you a cheque, or refund your credit card for the outstanding amount. The do not make billing adjustments part way through the month.
- I never knew that but now I'll never forget it. Thank you for your reply.
