Forum Discussion
Telus rewards $15/$25/$50 credit to pay towards bill gone?
Hello,
Has this reward redeem $15/$25/$50 credit to pay towards bill been discontinued as I don't see it on the mytelus rewards page anymore? Thank you.
29 Replies
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I'm also immensely disappointed this option is discontinued. This once a year perk was one of the reasons I continued my services with Telus. Not impressed
Again, no clarity or specificity about reinstatement of the bill credit. Just another "we are aware" response, which tells us nothing.
- I suppose I could get a new remote control for my optik tv and sell it on ebay, said no one ever. 🤔
Can the Telus Rewards Mastercard be used to pay a monthly bill?
- A-B
Community Manager
It can be used to shop for accessories on telus.com/accessories or in TELUS stores.
- There's not one darn thing that I could use and my local telus stores have zero merch for sale. What the heck do I so with this card that cannot be used anywhere? I am pretty annoyed by this and I have a useless $50 card that cannot used anywhere. I want my points back.
The Amazon gift card is a good option. Hopefully that will remain in the reward catalog.
- How can I use my points? I apparently have NO rewards.
- A-B
Once logged in to your TELUS Rewards account, you can click on 'Catalogue' at the top (in between 'Dashboard' and 'How it works', or the white button on the right hand side underneath your point total where it says 'Browse rewards catalogue'.
- A-B
Hello. The option of using Rewards points to go towards your bill has been discontinued. There are still many other options, and our team is always looking into all options for point redemption in the future!
VERY disappointing to hear of this! It is the only thing I ever put rewards points towards.
Why exactly did they discontinue this reward? Many of us found it helpful once a year.
adriana
Discontinuing the bill credit as a reward option is a real disappointment. It was one of the reasons for keeping our home service with Telus. It makes no sense to deliberately poke your customers in the eye. If your team is looking "into all options" maybe they could start by looking at the option of reinstating this bill credit option!!
