Forum Discussion
starchoice
4 years agoLeader
TELUS Account Security
Not sure what is going on regarding Telus login but take a look at the attached screenshot. It's my name but not my account number and not my phone number. To the credit of Telus, yes, something did ...
Fabylous
4 years agoNeighbourhood Alum
Hi starchoice did you try to clear all your browser history and try to login again?
- starchoice4 years agoLeader
That's not really the issue. What is concerning is that somebody else's account number and phone number show on the screen which is a privacy issue. If it can happen to me, it can happen to someone else. If somebody has your phone number and account number, that is a probably a good first step for potentially fraudulent activity.
- xray4 years agoHero
I agree with starchoice. Showing the wrong account information is a serious privacy and security issue.
Fabylous can the mods hide the account # and phone number on the posted image or even remove the posted image. It should not be shown on a public forum.
- Fabylous4 years agoNeighbourhood Alum
starchoice xray I did not realize it was someone else's information. I removed the picture and will send it off to investigation.