Forum Discussion
Problem with Linking the Telus Rewards Account with the WestJet Rewards Account
I followed the 6-step procedure, and at the end, your software did not send the verification code to my mobile number. Steps: 1. On MY TELUS, I select the Rewards Profile, which directs me to my re...
I had another issue that keeps saying, “Register your phone number. We do not have a phone number associated with your account. Please call 1 888 811 2323 to register a phone number with your My TELUS account.” However, I already have a phone number associated with my account. I called the number provided and was told that my phone number is indeed linked to my account. The issue still hasn’t been resolved.
I talked to Telus today. They are still working on the problem. They hope that all be resolved by November 9.
Thanks!
TELUS_SupportOfficial Support Team
Appreciate your patience. That approximate timeframe is correct, our team is working to have this resolved on the WestJet side by end of next week!
