Forum Discussion
Vici_Thoms
1 year agoNeighbour
Problem linking new service - "The account has been cancelled"
I ordered new services with Telus several weeks ago and received an email confirming my home service order with the account number, services summary and account details. The email instructs to "Revie...
karanthakur8699
1 year agoNeighbour
I have the same problem and no one helped me out yet I inboxed the tech as well. Such a poor customer service
Hiedelin
1 year agoNeighbour
Same here. Smart Home Security ask to LINKED AN ACCOUNT THAT IS ALREADY LINKED. Still no luck to use that app while away
- TELUS_Support1 year ago
Official Support Team
Can you send us a private message so we can verify your account?