Forum Discussion
Problem linking new service - "The account has been cancelled"
I ordered new services with Telus several weeks ago and received an email confirming my home service order with the account number, services summary and account details. The email instructs to "Revie...
TELUS_Support
Official Support Team
Official Support TeamDefinitely not the experience we want our customers to have. Feel free to send us a private message and we can look in to this.
I'm having the same problem. I've got pdf a couple days ago after activation but still can't link.
- TELUS_Support
Is your service activated?
