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Problem linking new service - "The account has been cancelled"
I ordered new services with Telus several weeks ago and received an email confirming my home service order with the account number, services summary and account details. The email instructs to "Revie...
I was made aware by the agent on the phone that you will not have access to the account until the actual product is set up, so maybe within 24 hours of your setup appointment with the technician. It's probably saying cancelled as that's the only available prompt for accounts that have only been partially placed in the system. I'm only saying this as I ran into the same problem even though I was told to wait 😂
Hi, I am having the same problem. The message show my account is cancel. I can’t link my account on mytelus. How do I send a private message to Telus support? Help
TELUS_SupportOfficial Support Team
Hi Marco2 - we'll reach out to you
I have same issue and no one helped me from past 3 days
- TELUS_Support
Hi karanthakur8699 we can try to help. Please look for a message from us in your inbox
