Forum Discussion
HAY
12 months agoNeighbour
Price match
Anyone else have issues with price match taking longer that the 15 business days?
TELUS_Support
Official Support Team
12 months agoBy chance when you purchased your device/plan, was it a brand new activation? If so, it can take an additional 5 business days.
HAY
12 months agoNeighbour
It was band new and it has been 25 or more days. I submitted two price match and only one was completed
- TELUS_Support11 months ago
Official Support Team
Have you still not heard from the team?
- HAY11 months agoNeighbour
No still waiting and tried calling without. A resolution
- TELUS_Support11 months ago
Official Support Team
Gotcha. We'll send you a private message to discuss further, thanks.