Forum Discussion

Neighbour

2 years ago

Paid bill but still showing payment due

I’ve talked to telus on the phone 5 times and no one is resolving my issue. We have been valued customers for 50 years and never missed a payment. We have Telus set up with autopay and has been worki...

dru

Community Manager

2 years ago

GP1384 I'm not too sure what could be causing this but I'd like to help. I've sent a private message your way to collect some info 🙂

Related Content

Mobility Payment Options
There are many convenient ways to pay your TELUS bill. Below is information on the different payment methods. Pre-Authorized Payments The easiest way to pay your TELUS bill is through your cheq...
A-B
3 years ago
99KViews
3Comments
TELUS Home Solutions Payment Options
Choose from multiple convenient methods to pay your TELUS Home Solutions bill. Follow these steps for your preferred payment method. Pre-Authorized Payment Setup Log in to My TELUS account Se...
A-B
3 months ago
659Views
0Comments
Discovery channels shows gone
What the heck?? All Discovery channels are now changed and many shows that we watch are no longer available. Why didn’t Telus announce this prior to us losing the channels? Will we be compensated sin...
Solved
Tricia25
10 months ago
14KViews
22Comments
Discovery Channel shows
I'd like to know when Telus will be providing the rest of the Discovery channel shows that disappeared January 1 2025. This watered down version (essentially Discovery.ca shows) is unacceptable. 80% ...
Solved
TomTireGuy43
10 months ago
3.1KViews
3Comments
I set-up pre-authorized payments and Telus has not taken payment
I set-up auto payments around Nov 20th and the payment was supposed to come out automatically on December 3rd. As of today's date (Dec 7th) it still shows as payment outstanding. What gives? I don...
Solved
SeniorRunnerG
11 months ago
2.8KViews
4Comments

Forum Discussion

Paid bill but still showing payment due

Related Content

Mobility Payment Options

TELUS Home Solutions Payment Options

Discovery channels shows gone

Discovery Channel shows

I set-up pre-authorized payments and Telus has not taken payment

Recent Discussions

How to identify Telus service calls?

Partner passed away, need to cancel his account

What Happened to Customer Service?

Closed account- final invoice never sent, debt forwarded to collections without notice

Telus taking me to collections after an account closure from 5 years ago