Forum Discussion
MyTELUS App Showing Wrong Phone Number After Agent-Assisted Transfer”
Hi everyone, I’m trying to figure out a strange MyTELUS app issue. At the top of the app, where my name appears next to the arrow that opens the sidebar, it’s showing my dad’s phone number instead o...
Hello,
I am having the same issue, spoke with an agent who told me to live with it, but pushed and got transferred to tech support. The agent seemed annoyed about this and me asking. I ask them to submit a ticket for "back end" team to look into it. Told me not to tell him what to do. I want this resolved as it was working fine before I added a 2nd line and now waiting to add a 3rd line.
