Forum Discussion
A-B
Community Manager
Community Manager[Megathread] TELUS Rewards
Looking for info about our TELUS Rewards program? You've come to the right thread. You'll find your answers here, but if you don't...feel free to ask your own question for our community to answer! Fr...
It's under the Telus Services category. I just used it a couple of days ago. Note that you can only redeem for Telus services credit once every 12 months.
I've never been able to redeem my Telus rewards, I have enough points for a $50 uber gift card and it's in stock. I keep getting this message: "You are temporarily unable to redeem this item.You may please try again later." after I click on text me/call me to authorize the redemption. I called support and they aren't helpful. I'm feeling extremely frustrated.
TELUS_Support
Official Support Team
Official Support TeamHello! Send us a private message and we can discuss further on this, thanks!
Hello, I have the same issue. Can't redeem any points
- TELUS_Support
Hi there, can you send us a private message?
I am also having the same issue. I've been trying to redeem my points for 2 different $50 e-cards and web or app, I get the same thing every time, "You are temporarily unable to redeem this item...". Very frustrating.
