Forum Discussion
How to turn on Two-Step Verification
Greetings, I selected the Home Account forum, but this also applies to Mobility. I stopped receiving a code in the My Telus app. I called technical support, but I can't seem to explain what t...
I disabled two-step verification, uninstalled the app, and restarted my phone.
I reinstalled it, but I'm still getting the same error message on both phones.
I don't know if it makes a difference but I used a laptop browser to disable 2FA. I didn't need to do anything on my phone except use it to set up 2FA again.
