Forum Discussion
Sooz1
4 years agoNeighbour
How to request a callback from live agent, currently on hold over 2 hours
I have a problem with my mobility bill, it is missing a credit I used to always receive every month and would like to review my account to find out why and have it re-instated.. I need to speak to a...
- 4 years ago
Call back isn't always an option it needs certain criteria to be met before active. That being said you can reach out to them via their Facebook, they are fairly responsive on there.
riouxanastasia
3 years agoNeighbour
Wondering if call back is worth it. Today the agent called me, then put me on hold and it went into an auto message saying they were now closed and hung up on me after waiting 10 minutes. Then she never called back again even with having my phone number!