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How to request a callback from live agent, currently on hold over 2 hours
I have a problem with my mobility bill, it is missing a credit I used to always receive every month and would like to review my account to find out why and have it re-instated.. I need to speak to a...
Call back isn't always an option it needs certain criteria to be met before active. That being said you can reach out to them via their Facebook, they are fairly responsive on there.
I finally got through after 2 hours on hold, as soon as i explained my issue, they disconnected. Tweeted at @telussupport over 3 hours ago with no response. I've literally been a Telus customer for a week and this is absolutely pathetic. I will be switching as soon as I have used up my Black Friday two month promo discount.
