Forum Discussion

Banu2323's avatar
Banu2323
Just Moved In
3 hours ago

First time user

Unable to register - tried all possibilities - small letters and capital letters, space between L9T 7W2...nothing works. No number to call - what a waste of time. 

How to pay my bill if I cant register 

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Could it be an "autofill ghost" space at the end of your postal code? After you input the value, can you press backspace to see if there's an unintentional space after your inputted postal code?