Forum Discussion
rae1355
2 months agoNeighbour
Error message linking WestJet Rewards to TELUS Rewards
I'm getting the error message "We regret to inform you that your WestJet Rewards account linking was unsuccessful. Please try again." when attempting to link my WestJet Rewards account to my TELUS Re...
rae1355
2 months agoNeighbour
Any update on this yet? Still getting same error.
TELUS_Support
Official Support Team
2 months agoNot yet. Our Rewards team will advise us of an update once they have one to share. Appreciate your patience.
- rae13552 months agoNeighbour
Wondering if this is related to having linked Telus accounts for home services and mobile (and therefore linked rewards accounts)?
- TELUS_Support2 months ago
Official Support Team
The error you’re seeing is occurring on WestJet’s side. Our team is actively working with them to resolve the issue as quickly as possible.