Forum Discussion
2FA for My TELUS logon not detected properly
I have had 2FA turned on since it was first available.
I noticed recently when I log on to My TELUS there is a warning prompting me to turn on 2FA. While it's good to prompt users to make their accounts more secure it's a bit annoying to see this when it's already on.
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I just logged on to the Web Portal and it's still there
If I click on the "Set it up" link it shows the page that tells me "You'er not using 2-factor authentication" (second screen shot in my original post.
Web Portal, I haven't see the warning in the App.
- dru
Community Manager
Let me see what I can find out. Stay tuned!
