Forum Discussion
Solved
2 Step Verification Issue
This new second verification thing does not work for me. Years ago when we started a Telus account my wife used her e-mail and we shared the password. That worked fine for both of us. Now with 2 step...
Well I'll be darned 'xray'. I tried a different computer that had a different browser and Windows 10, instead of my usual Windows 11 browser.
After getting the code from my wife I was able to log in smoothly and had full access to our account! So, I am going to load an additional browser on my usual desktop that is compatible with the Telus login and go from there. Thanks 'xray'
FuzzyLogic
Community Power User
Community Power UserYou can change/remove 2FA by logging into your Telus account and going to My Profile>Change Security Settings.
