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John_Fallows's avatar
John_Fallows
Neighbour
1 day ago

Telus Optik

I am running your new Android equipment. I have continuous problems with series recordings. Sometimes, even though the box says it has been set, it has not, and there is nothing I can do to change this. For example, it is currently refusing to set series recordings for "CIA" and "Cupertino". Sometimes, even though it is set, a program does not record. For example, "Amazing Race" has been recording, but this evening the series recording disappeared. Sigh.

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hello. We responded to your last post about Optik back in August, as well as sent you a private message in order to get your account info off to our Optik team for investigation. We'll send you another. Check your Inbox.