Forum Discussion
jjdinks
2 years agoFriendly Neighbour
T3200M not wired for Gigabit from ONT
Hi all, Yesterday I upgraded my Internet from Telus 75 to PureFibre Gigabit. I was noticing that I was only getting/maxing out at 100mbps through the T3200M (ethernet and wireless). That's when ...
- 2 years ago
Anonymous wrote:Yes your home phone line will not need to be changed , it is ok as it is from the ont to the ethernet , adsl adapter.
you would need a minimum of 100 m or longer , custom make ethernet cable from the ethernet port ont modem to the T3200M.
Telus only provides a standard 5ft ethernet cable. Do you know how to run the ethernet cable from your basement to your main floor?
You do NOT want an ethernet cable over 100m as that's the max length a run supports. Telus provides more than just a 5ft ethernet cable.
jjdinks If you are unable to bypass that adapter and get an ethernet cable pulled through and connected to where the T3200 is, please call Telus. If they installed that adapter and it's limiting your speed, they will need to correct it. If there is a coax jack near where the T3200 is located, they may even be able to put a MoCA adapter where the ONT is located and use coax to get the signal to the T3200.
Anonymous
2 years agoYou would probably need a separate phone line from the ont modem which has a RJ11 phone jack for the phone line which telus technicians from the fibre team can help with re connecting between the T3200 m and the ont modem
Also a separate line for ethernet on data 1 or lan 1 from the ont modem to the T3200 modem which you can install yourself or you would have to ask a it company or pc or network repair technicians that install network wiring or structural cabling of ethernet , coaxial or phone lines.
jjdinks
2 years agoFriendly Neighbour
Thanks,
The fibre was first installed 2-years ago I think. It was when Telus was rolling out fibre in Edmonton.
I'm pretty sure my home phone line will be okay right? I just need to get rid of that adapter and run a straight ethernet to ethernet connection from the T3200M and ONT.
Would Telus be able to fish this ethernet to ethernet port for me?
The fibre was first installed 2-years ago I think. It was when Telus was rolling out fibre in Edmonton.
I'm pretty sure my home phone line will be okay right? I just need to get rid of that adapter and run a straight ethernet to ethernet connection from the T3200M and ONT.
Would Telus be able to fish this ethernet to ethernet port for me?
- Anonymous2 years ago
Yes your home phone line will not need to be changed , it is ok as it is from the ont to the ethernet , adsl adapter.
you would need a minimum of 100 m or longer , custom make ethernet cable from the ethernet port ont modem to the T3200M.
Telus only provides a standard 5ft ethernet cable. Do you know how to run the ethernet cable from your basement to your main floor?
- Nighthawk2 years ago
Community Power User
Anonymous wrote:Yes your home phone line will not need to be changed , it is ok as it is from the ont to the ethernet , adsl adapter.
you would need a minimum of 100 m or longer , custom make ethernet cable from the ethernet port ont modem to the T3200M.
Telus only provides a standard 5ft ethernet cable. Do you know how to run the ethernet cable from your basement to your main floor?
You do NOT want an ethernet cable over 100m as that's the max length a run supports. Telus provides more than just a 5ft ethernet cable.
jjdinks If you are unable to bypass that adapter and get an ethernet cable pulled through and connected to where the T3200 is, please call Telus. If they installed that adapter and it's limiting your speed, they will need to correct it. If there is a coax jack near where the T3200 is located, they may even be able to put a MoCA adapter where the ONT is located and use coax to get the signal to the T3200.
- jjdinks2 years agoFriendly NeighbourNo, I could probably find some videos online or just use the existing DSL run to the T3200 and use that to fish the new ethernet cable in.
As for my home phone, I am pretty sure it is not on fiber so its not being connected from the ONT. I believe this is true because on the MyTelus website I am offered the option to switch the home line to fiber.- Anonymous2 years ago
Your home phone line is on a separate line, on the existing copper line.
The ethernet is on a separate line, then a ethernet cable run between the ont modem and the adsl, ethernet adapter.