Forum Discussion
Dexmot74
6 months agoOrganizer
Something went wrong
New customer. Changed my theme packs online 24 hours ago. New channels not showing and now when I go to the optik page on my telus I get "something has gone wrong". If I use my telus app it just hang...
TELUS_Support
Official Support Team
6 months agoHave you tried uninstalling the app and reinstalling?
Dexmot74
6 months agoOrganizer
Yes I did but I knew it wouldn't do anything because the web does the same thing. Its something on your side.
- TELUS_Support6 months ago
Official Support Team
Okay, we'll be sending you a private message to inquire more!