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newclient's avatar
newclient
Friendly Neighbour
5 years ago

SMTP port 25 on Telus Purefibre (1Gig - Residential)

I got Purefibre installed yesterday, but before I signed up I called Telus and asked if ports were still being blocked (as described on their website). The agent confirmed that ports are blocked only...
FuzzyLogic's avatar
FuzzyLogic
Icon for Community Power User rankCommunity Power User
5 years ago

According to Telus:

 

TELUS Port Blocking will only affect customers on Dynamic IP packages. Customers on Static IP packages will still have access to all Ports.

 

I'm not sure how Purefibre is configured but that may be the reason. Seems strange that port 25 would be blocked when none of the others are.

 

 

  • newclient's avatar
    newclient
    Friendly Neighbour
    5 years ago

    I was talking to a Telus agent, but they only offer static IPs to business plans. That would be a contradiction to what another agent told me before I signed up and confirmed that a business plan wasn't necessary in order to have access to all ports.

     

    In any case, I knew it was going to be a bit of a headache with Telus. I deal with them at work for our Business internet and getting conflicting messages and being transferred to various departments are a big reason why I left Telus (and any big ISP) for my home services over a decade ago.

     

    I'm back for some suffering just because nobody else has 1Gig asymmetric internet 🙂

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