Forum Discussion
Tanmay
2 years agoNeighbour
Refund and account Issu
Hello, i have moved away from Telus for almost 6 months now. Have outstanding credit and been calling in since Feb ‘24 and time and time again, i have been told my account has been settled and every...
TELUS_Support
Official Support Team
2 years agoIt does take a few billing cycles before refunds are issued if there's a remaining credit, though of course it should be resolved by now if it's from February. Feel free to send us a private message and we can discuss further.