Forum Discussion
robertag
12 months agoFriendly Neighbour
Telus connect app?
In Ontario. Just had TELUS PureFibre Internet 1.5GB installed yesterday and everything works (relatively) well however... trying to setup the Telus connect app doesn't. It either says my internet i...
- 11 months ago
We checked with our app team, and they confirmed that, unfortunately, app support for our clients in the East is not yet available. However, it will be supported in the coming months.
TELUS_Support
Official Support Team
11 months agoWhat kind of phone are you using?
robertag
11 months agoFriendly Neighbour
Samsung Galaxy S24 (base)
- TELUS_Support11 months ago
Official Support Team
We checked with our app team, and they confirmed that, unfortunately, app support for our clients in the East is not yet available. However, it will be supported in the coming months.
- robertag11 months agoFriendly Neighbour
Yes. And this is what I get when trying to log in to my router. This is the Home security router, not the Home internet one
- TELUS_Support11 months ago
Official Support Team
Alright. And have you already tried uninstalling/reinstalling the app?