Forum Discussion
robertag
12 months agoFriendly Neighbour
Telus connect app?
In Ontario. Just had TELUS PureFibre Internet 1.5GB installed yesterday and everything works (relatively) well however... trying to setup the Telus connect app doesn't. It either says my internet i...
- 11 months ago
We checked with our app team, and they confirmed that, unfortunately, app support for our clients in the East is not yet available. However, it will be supported in the coming months.
TELUS_Support
Official Support Team
11 months agoHello! Are you still unable to get set up with the Connect app?
robertag
11 months agoFriendly Neighbour
That is correct. Still getting message that my Internet isn't setup
- TELUS_Support11 months ago
Official Support Team
There was a patch released recently to correct these issues with the app. Have you ensured that you've updated to the latest version?
- robertag11 months agoFriendly Neighbour
There's no update available on Google play. Currently installed version is 5.28.0
- TELUS_Support11 months ago
Official Support Team
What kind of phone are you using?