Forum Discussion
Nothappybitch
2 years agoNeighbour
Optik Recording Issue
Why can't I record programs off channel 557 muchmusic anymore? I've been doing it for over a decade and it just stopped this week, Says it's not allowed anymore.
TELUS_Support
Official Support Team
9 months agoAre you receiving a specific error message when attempting to record?
MT_BC
9 months agoOrganizer
The message is: "This program cannot be recorded"
And it seems to be on any program on channel 557 (MuchHD).
I used to be able to record when I was using old CIS430 pvr!
- TELUS_Support8 months ago
Official Support Team
There shouldn't be anything tied to that specific equipment change. We'll send you a private message to discuss further.
- abandapart6 months agoNeighbour
I'm also experiencing the same issue.
- TELUS_Support6 months ago
Official Support Team
Hi abandapart - Are you getting the same error message as the original poster?