Forum Discussion
RonAKA
6 years agoRockstar
Email: "Your TELUS My Account profile is locked"
I few weeks ago I got an email with this title. A snip of the body of the email is below. I checked my account and I could sign in fine, so I just ignored it. Now in the last day I have received this...
- 6 years agoI changed my account login from my Telus email many years ago to a non-telus domain.
See my post below about some suggestions.
https://forum.telus.com/t5/My-Home-Account/Unauthorized-Access-Telus-Profile-Locked/m-p/113645/highlight/true#M2252
RonAKA
6 years agoRockstar
I do use my email address as my log in. I didn't think there was a choice. Is there a way to change it to something else?
RobBar
6 years agoFriendly Neighbour
In Telus ,, you can setup an Alias, infact the original email name you get is a blip of xnnxnnx. telus.net as your but you can change to your hearts desire.
In my case the mobile app I use with my email id to my account uses a different pw then to my same id on my telus gmail account which means they are not hacking into the email account gmail itself only to the mobile app
So Telus has a problem period