Forum Discussion
eddietel
5 years agoFriendly Neighbour
Pure Fibre in Sherwood Park AB
Is there any news/progress in the availability of fibre to the home in Sherwood Park? Telus is losing clients to cable internet due to the slower maximum speed.
jackrabbit000
5 years agoLeader
I’m not impressed with Telus PureFibre Internet at all. We’re on their 150 plan and all I can get from their 2.4ghz band is 30-50 MB/s down and about 20-30 MB/s up no matter what channel I use. The 5ghz band is a bit better at around 100 MB/s down and 80 MB/s up. I’m seriously thinking about going back to Shaw where I never had this problem with them getting the max speed I pay for.
- eddietel5 years agoFriendly NeighbourSounds like a router issue. I'd hey them to check it out before giving up. I get home almost the same from my copper connection.Sent from my Galaxy
- jackrabbit0005 years agoLeaderYeah, I hate dealing with Telus, it’s a joke trying to call them every time. With Shaw, I would just take the router to their store in the mall near me and they would exchange it on the spot with no problems.
- eddietel5 years agoFriendly NeighbourI never try calling them. I use their chat service and if they need me to talk to them they call me.
They always send a tech out if it can not be resolved remotely.
Beats running around town burning my gas.
Ed