Forum Discussion
New Telus Tv+ pauses automatically since update
Since the January update of Telus TV+ rolled out on the Telus TV Digital Box, live TV pauses intermittently even though I don't touch the remote control. As soon as I press play, it continues again i...
While watching Telus TV+, I intermittently get a black box pop up in the upper right corner which reads something like "Resume playback, live TV can be paused for up to 15 minutes" then it goes away. It might be related to another issue that the TV signal pauses and I have to go off the current station then return to it in order to resume the signal playback. Pressing pause and play doesn't make the signal playback continue (which was a previous bug I reported).
This occurs on the Telus TV Media Box with an ethernet connection to my Telus modem. I am not touching the remote when this happens. Any ideas how to avoid this?
A new update to the Telus TV+ allowed me to update my remote firmware. Even after all this, the TV keeps pausing on its own about 5 minutes after it starts playing. But I haven't seen it do it again after the first occurrence. Again, must go off channel and back on to it in order to resume watching. None of the solutions you mentioned solved the problem. The "Resuming Playback" pop-up doesn't seem to exist any more, though.
