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Herc's avatar
Herc
Friendly Neighbour
3 years ago

New Telus Tv+ pauses automatically since update

Since the January update of Telus TV+ rolled out on the Telus TV Digital Box, live TV pauses intermittently even though I don't touch the remote control. As soon as I press play, it continues again i...
Optik-Kate's avatar
Optik-Kate
Icon for TELUS Team Member rankTELUS Team Member
3 years ago

Hi Herc , if I'm understanding correctly, the live stream sometimes pauses on its own, but would always resume when you press play. There are no loading circles, so it just seems like Live TV paused on its own as opposed to experiencing buffering? That's interesting. Have you experienced this on other devices?

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