Forum Discussion
jstooch
2 years agoNeighbour
Legacy account
Hi I'm currently a legacy account holder and Telus is doing their best to try and make me give this account up and change to a newer more expensive plan. To have all the channels I have now I would h...
TELUS_Support
Official Support Team
2 years agoGenerally speaking, discount codes are meant to be temporary lasting a defined timeline (2 years is the longest a discount code is good for). There are also instances where discount codes (especially older ones we don't offer any more) are deactivated as they're not compatible with modern plans. If your legacy account is many years old, it could just be that there are no discount codes compatible with it so the price of your current plan now and moving forward.