Forum Discussion
Latest issue. Won't record Alone series
Another constantly frustrating experience where I set a recording and it doesn't record or stops recording for no reason. The latest is I expected the Alone program on 705 History Channel, on Thursda...
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Community Manager
Community ManagerThat's definitely not the experience we want you to be having. We do have an article here that has a lot of tips for recording programs if that helps.
Optik-Kate is there a workaround for this?
- With all due respect, this is not an issue of user error ,, it's predominantly an issue of system misfunctionality which has been described be many others throughout this forum.
It's important to note that I have described what I think are 2 independent issues,, that might be related,,, or might not.
1) when trying to search for "Alone" either through voice search or manual,, the reality TV series never comes up. Only movies associated with that title.
2) Once I find it in the guide listing, by manually scrolling through the guide, (ch 705 Thursday's at đ I can seem to only select it as a one time recording,, not a Series (2 presses of the Rec button causes the Record to be deselected and removed from the Scheduled listing).
3) additional info: when I access OTV on the mobile app, it shows it as a Series recording Scheduled, but I can not Edit it.
4) continued issue with multiple episodes being recorded as it does not trigger on "first run" as there doesn't appear to be accurate info from the listings guide provider to show "new or repeats"
