Forum Discussion
EDS
2 years agoNeighbour
Installation times being cancelled
I ordered a Fibre internet connection on March 13th, and I still do not have service. The property had fibre installed to a house that is being demolished. I am trying to install internet in the newl...
EDS
2 years agoNeighbour
Hi A-B, that was not the installation team phone number. You sent a phone number for the Telus call center, but that has proven several times to be unhelpful. Please send the direct number of the actual techs attending my site in Victoria, BC. I need to actually talk to a person who can change the notes that the techs receive so they don't cancel my appointment again.
A-B
Community Manager
2 years agoThere unfortunately aren't direct numbers for regional areas.