Forum Discussion
Cannot customize channels online?
This is my first time posting and from reading other comments and questions, it seems like you have to be polite. Well I will be, but really don't want to. 2 hours on the phone with Telus. Another h...
I spent some time on a chat with Ai and then a real person, who like here wanted my account info. But when I said no thanks she admitted Ai had routed me to accounting and I need tech support so she was going to forward my info.
"looks like something went wrong. Please try again".
This has been about a month now, totally unable to access my Optik TV when logged into My Telus. All my other services, cell, home phone internet is no problem.
I have been trying to confirm what I have based on posts on this forum Anyone else unable to access their manage Optik services to see what your plan incudes?
