Forum Discussion
Canceled channels
Telus is losing basically all the channels I watch (MTV, hgtv, cooking, bravo). This feels like a breach of contract since I agreed to these specific channels in packages. What are my options for le...
Nighthawk
Community Power User
Community Power UserNone of the service providers have any control over what broadcasters decide to do with their channels and content. You can change what channels you subscribe to though.
Several months ago Rogers made an agreement with Warner Brothers and NBCUniversal for the Canadian distribution rights to several brands including Discovery, Food Network and HGTV.
From this agreement, Corus loses the rights to use HGTV and Food Network names, so they are rebranding them to Home Network and Flavour Network, which should simply replace the existing channels. Rogers retains the rights to the American content from those networks so only the Canadian content will make it on to the replacement networks.
Bell is going to be rebranding several channels:
- Discovery will be rebranded to USA Network
- Investigation Discovery will rebrand as Oxygen True Crime
- Animal Planet becomes CTV Wild
- Discovery Science becomes CTV Nature
- Discovery Velocity becomes CTV Speed
- Bell Media will no longer be offering the MTV Canada channel after December 31, 2024.
Magnolia Network, and Cooking Channel Canada are scheduled to shut down at the end of this year. Rogers hasn't made any official announcements on whether or not any of the content from those channels will be available on the other channels or platforms that they own.
Frankly if TELUS doesn’t find a way to have the US content available under their new brand then it will LOSE CUSTOMERS. For the customers that decide to stay they EXPECT that pricing is lowered across the board. TELUS will definitely see customers cutting the content they’re subscribed to, to the bare minimum channels that they watch and remain unaffected by the changes followed by finding another source for the US programs that were cut. I will most definitely be looking strongly at leaving or cutting what I’m subscribed to.
Yeah, some of the US content is missing on the new renamed channels. I did what someone suggested on this forum and just added Discovery+ and it seems to have all the same content that was on Discovery and Magnolia and more episodes than what I had before. The only thing missing is a live feed that I can just keep on in the background while I cook (unless I'm looking in the wrong place).
I totally agree. This is bs.. I recently renewed my 2 yr contract and reviewed all my channels with a Telus rep and was never told that the channels with our favourite shows were going to be discontinued such as Gold Rush, Freddy Dodge and Naked & Afraid. Not Happy with Telus at all…
Last I checked Magnolia is being relaunched by Rogers alongside Food & HGTV. Telus needs to get the ball rolling and bring in all these channels from Rogers for their customers.
TELUS_SupportOfficial Support Team
Content acquisition is, in general, complex and the process confidential (even for TELUS employees outside of only a few) so we generally don't speculate or speak on the process until launch date. Do know we watch for content ideas and pass along the feedback for consideration, though 🙂
This response doesn’t address the original concern. Regardless of the reason TELUS has changed the content of our packages unilaterally. I’m sure there are weasel words in our agreement that allows this but it is patently unfair. We deserve a rebate or allow us out of our agreements. Well at least I’m learning a lot about Australian real estate and 10 year old Canadian home values.
