Forum Discussion

Geor's avatar
Geor
Neighbour
10 months ago

Being charged for cancelled servic without invoice

Hi community, not sure if anyone else had gone through similar predicament. I got Telus mobility - home security bundle through a door to door agent. It was a good deal and when I contacted their cus...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
10 months ago

Hi there, we will send you a private message to see if we can cancel it on our end. 

  • Geor's avatar
    Geor
    Neighbour
    10 months ago

    Thanks, that will be helpful. I actually submitted a couple of forms given by your customer service- one for cancellation and another for refund.

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