Forum Discussion
Grimmt
1 year agoAmbassador
Audio Sync Issues on Optik TV - TelusTV-21T
I have the Optik TV TelusTV-21T android box with HDMI connected directly to an LG OLED 65" TV (CX).
I have exhausted adjusting all sound settings on the TV and on the Telus Optik TV box and sti...
- 1 year ago
Found a work-around.
I had tried all audio option combinations on the LG and TelusTV-21T on my HDMI2 port.
However Consoul mentioned trying a different port and thanks for this, as I moved to HDMI1 port and video/audio sync is now good.HDMI2 on an LG OLED CX is the only port that provides ARC/eARC support (although I have it disabled).
I've used HDMI2 since I bought the TV and it worked perfectly on Shaw and has had issues since moving to Telus. It's had acceptable audio drift up until the last few updates - now it's crazy bad.Glad I found a work-around by using a non-ARC/eARC HDMI port (HDMI1).
Consoul
1 year agoNeighbour
You're definitely not the only one! It sounds like a common issue with some HDMI connections or software on the Telus box. A workaround could be to try a different HDMI port or cable. Also, check if there's a firmware update for either the TV or the Telus box. Rebooting should not be the only solution, so it might be worth contacting Telus for a permanent fix. CredibleBH