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Audio Sync Issues on Optik TV - TelusTV-21T
I have the Optik TV TelusTV-21T android box with HDMI connected directly to an LG OLED 65" TV (CX).
I have exhausted adjusting all sound settings on the TV and on the Telus Optik TV box and sti...
Found a work-around.
I had tried all audio option combinations on the LG and TelusTV-21T on my HDMI2 port.
However Consoul mentioned trying a different port and thanks for this, as I moved to HDMI1 port and video/audio sync is now good.HDMI2 on an LG OLED CX is the only port that provides ARC/eARC support (although I have it disabled).
I've used HDMI2 since I bought the TV and it worked perfectly on Shaw and has had issues since moving to Telus. It's had acceptable audio drift up until the last few updates - now it's crazy bad.Glad I found a work-around by using a non-ARC/eARC HDMI port (HDMI1).
TELUS_Support
Official Support Team
Official Support TeamHave you had the chance to speak with our Tech Support team about this? We'll pass this along to our dev team but in the meantime, feel free to send us a private message if you'd like to discuss further!
