Forum Discussion
Website login is broken... again...
Not for the first time: My Telus login is bricked. Order of operations:
- Go to log into My Telus Account page as per usual
- Enter e-mail and password "we've sent you a log in code"
- Enter the code perfectly; I checked 3 times and it's only 6 digits
- Press "log in"
- The button flashes before nothing happens and it asks for the code again
- Re-enter code, press "log in"
- Repeat ~7 times
- The log in page stops responding
- Return to the original log in: enter e-mail and password... AGAIN
- This tiem no code: "we're sorry, that doesn't match our records! Please use "forgot password" or "senda link".
- Choose send a link
- I get the link
- Follow the link
- "sorry; something went wrong, please try again.
- Repeat 3 more times
Your website is broken... Again... Like the last time: where-in your site wouldn't allow me to view my own bills...
Enjoy not getting paid this month Telus.
1 Reply
TELUS_SupportOfficial Support Team
Hey CaptainCorvid - We don't recommend avoiding paying a bill as you'll get late fees. You can always call in or chat in to the team and we'll provide you your balance. It can always be paid through any online banking as well.
If you still have issues with your username and password, please let us know and we will send you a private message to help
