Software Update Schedule
All dates are approximate and subject to change. Please note posted dates reflect when the update is targeted for release but can take a few weeks to roll out to all devices. Device Target Date Update Samsung GS24 May-17 Optimizations + Security Updates Samsung GS24+ May-17 Optimizations + Security Updates Samsung GS24 Ultra May-17 Optimizations + Security Updates Samsung GS24 FE May-17 Optimizations + Security Updates Samsung Z Flip6 May-17 Optimizations + Security Updates Samsung Z Fold6 May-17 Optimizations + Security Updates Samsung A37 May-20 Optimizations + Security Updates Samsung A57 May-20 Optimizations + Security Updates Samsung Z Flip4 May-22 Security Updates Samsung Z Fold4 May-22 Security Updates Samsung Z Flip7 May-22 Security Updates Samsung Z Fold7 May-22 Security Updates Samsung Tab A11+ May-22 Security Updates Samsung XCover6 Pro May-22 Security Updates Samsung GS23 May-23 Optimizations + Security Updates Samsung GS23+ May-23 Optimizations + Security Updates Samsung GS23 Ultra May-23 Optimizations + Security Updates Samsung GS23 FE May-23 Optimizations + Security Updates Samsung Z Flip5 May-23 Optimizations + Security Updates Samsung Z Fold5 May-23 Optimizations + Security Updates Samsung A56 May-23 Optimizations + Security Updates Moto G (2025) May-27 Security Updates Samsung A53 May-29 Security Updates Samsung A57 May-29 Security Updates Samsung GS25 FE May-29 Security Updates Samsung GS26 May-29 Security Updates Samsung GS26+ May-29 Security Updates Samsung GS26 Ultra May-29 Security Updates Moto Edge (2022) May-29 Security Updates Apple iPhone Air Jun-1 New iOS release Apple iPhone 17e Jun-1 New iOS release Apple iPhone 17 Jun-1 New iOS release Apple iPhone 17 Pro Jun-1 New iOS release Apple iPhone 17 Pro Max Jun-1 New iOS release Samsung A16 Jun-2 Optimizations + Security Updates Samsung A17 Jun-2 Optimizations + Security Updates Samsung A35 Jun-2 Optimizations + Security Updates Samsung Z Flip3 Jun-5 Security Updates Samsung Z Fold3 Jun-5 Security Updates Samsung GS22 Jun-5 Security Updates Samsung GS22+ Jun-5 Security Updates Samsung GS22 Ultra Jun-5 Security Updates Samsung GS21 FE Jun-5 Security Updates Samsung GS21 FE W2 Jun-5 Security Updates Samsung A37 Jun-5 Security Updates Moto G Play (2024) Jun-8 Security Updates Moto Edge (2023) Jun-9 Security Updates Moto RAZR+ (2024) Jun-9 Security Updates Samsung Tab S9 FE Jun-9 Optimizations + Security Updates Samsung XCover7 Pro Jun-9 Optimizations + Security Updates Samsung Tab A11+ Jun-9 Optimizations + Security Updates Samsung A54 Jun-9 Optimizations + Security Updates Samsung A15 Jun-9 Optimizations + Security Updates Samsung Watch8 40mm Jun-12 Security Updates Samsung Watch8 44mm Jun-12 Security Updates Samsung Watch8 Classic 40mm Jun-12 Security Updates Samsung Tab A9+ Jun-12 Security Updates Samsung A14 Jun-12 Security Updates Google Pixel 6 Jun-15 Quarterly Update Google Pixel 6 Pro Jun-15 Quarterly Update Google Pixel 6a Jun-15 Quarterly Update Google Pixel 7a Jun-15 Quarterly Update Google Pixel 8 Jun-15 Quarterly Update Google Pixel 8 Pro Jun-15 Quarterly Update Google Pixel 8a Jun-15 Quarterly Update Google Pixel 9 Jun-15 Quarterly Update Google Pixel 9 Pro Jun-15 Quarterly Update Google Pixel 9 Pro XL Jun-15 Quarterly Update Google Pixel 9 Pro Fold Jun-15 Quarterly Update Google Pixel 9a Jun-15 Quarterly Update Google Pixel 10 Jun-15 Quarterly Update Google Pixel 10 Pro Jun-15 Quarterly Update Google Pixel 10 Pro XL Jun-15 Quarterly Update Google Pixel 10 Pro Fold Jun-15 Quarterly Update Google Pixel 10a Jun-15 Quarterly Update Moto G (2026) Jun-15 Security Updates Moto Edge (2025) Jun-15 Security Updates Samsung GS25 Jun-16 Optimizations + Security Updates Samsung GS25+ Jun-16 Optimizations + Security Updates Samsung GS25 Ultra Jun-16 Optimizations + Security Updates Samsung GS25 Edge Jun-16 Optimizations + Security Updates Google Pixel Watch 2 Jun-16 Quarterly Update Google Pixel Watch 3 (41mm) Jun-16 Quarterly Update Google Pixel Watch 3 (45mm) Jun-16 Quarterly Update Google Pixel Watch 4 (41mm) Jun-16 Quarterly Update Google Pixel Watch (45mm) Jun-16 Quarterly Update Samsung GS24 Jun-19 Security Updates Samsung GS24+ Jun-19 Security Updates Samsung GS24 Ultra Jun-19 Security Updates Samsung GS26 Jun-19 Security Updates Samsung GS26+ Jun-19 Security Updates Samsung GS26 Ultra Jun-19 Security Updates Samsung Z Flip6 Jun-19 Security Updates Samsung Z Fold6 Jun-19 Security Updates Samsung Watch7 40mm Jun-19 Security Updates Samsung Watch7 44mm Jun-19 Security Updates Samsung Galaxy Watch Ultra Jun-19 Security Updates Samsung Z Flip7 Jun-23 Optimizations + Security Updates Samsung Z Fold7 Jun-23 Optimizations + Security Updates Samsung GS8 Jun-23 Optimizations Samsung GS8+ Jun-23 Optimizations Last updated: June 19, 2026 Get notified first about our schedule updates by clicking on the bell icon in the upper right part of this page to "Follow" this topic. Version Fr421KViews6likes0CommentsSoftware Update Life-Cycle
When a device is chosen to receive a software update, we make sure it's set up to deliver the best possible customer experience. To achieve this, the update goes through several steps involving multiple parties before it's released. Typically, a second version of the software is created based on feedback from TELUS and the device manufacturer. This new version is tested again to fix any issues found earlier. For a look at some of the upcoming device software releases, please see the Software Update article. Here’s a look at the life cycle of a software update: *Originally a blog by our Product Manager, MarcTELUS, we've republished the software lifecycle as an article as it still holds true today.56KViews1like0CommentsUltimate Guide - Transferring Content To Your New Phone
Most of us will upgrade our devices at some point and we'll all face the same dilemma: how do we transfer our info to the new device? For those of you going through this for the first time, we’ve compiled a list of resources from various manufacturers to help you get started. Apple iPhone to iPhone Apple Support has a great video HERE with some quick tips on how to transfer if you still have your old iPhone, and if you don't. For your additional reference, HERE is a handy Apple how-to guide for all things iOS. Switching over from Android to iOS Apple makes it very easy for you to switch over from your Android device. Make sure both devices are charging and connected to the same Wi-Fi network. Then download the Move to iOS app available on the Google Play Store to your Android device and you're almost there. Check out THIS link for all the steps. Google Pixel devices Switching from iOS and/or “other” devices Transferring content to your new Pixel device depends largely on the content itself. Google has put together a step by step guide on how to import your photos, music, contacts, and email/messages at their website HERE. Need to activate a new SIM card for your new device? Check out our guide on how to do that HERE. Is there an official content transfer process missing for a particular manufacturer? Leave a comment below and we’ll review it and update this article! Need more help? Contact us HERE for further assistance, or reach out to us over at our Facebook page and our team can help! FR version77KViews0likes7Comments
Google Play Store and Downloading Apps
When I go into Google Play Store, I can only use the search to try to find new apps, and none of the ones I am searching for are found, always says no results. I’ve tried Amazon music, Britbox… I do have a google account so unsure why this isn’t working. Any advice or support would be appreciated!Solved4.8KViews0likes2Comments
Telus Home Assistant Problems
Roughly a couple of weeks ago, my ability to use Telus Home Assistant to voice control our PVR stopped working properly. I tried unlinking and relinking the account. I tried power cycling everything. I added Alexa to the mix which didn't help. I am able to turn the PVR on and off by voice, but nothing else. I really need to change channels by voice. It's an old 4k PVR that we have had for about two years. Perhaps there was a bad update? Do I need a new PVR box?9.6KViews0likes10Comments
Software Update Life-Cycle
When a device is chosen to receive a software update, we make sure it's set up to deliver the best possible customer experience. To achieve this, the update goes through several steps involving multiple parties before it's released. Typically, a second version of the software is created based on feedback from TELUS and the device manufacturer. This new version is tested again to fix any issues found earlier. For a look at some of the upcoming device software releases, please see the Software Update article. Here’s a look at the life cycle of a software update: *Originally a blog by our Product Manager, MarcTELUS, we've republished the software lifecycle as an article as it still holds true today.
