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Telus TV+ App on Apple TV - UX design problems
Been using Telus TV+ on my Apple TV for about 7 months now and I have been struggling with some simple things that I really hope will be addressed. The first issue I have is using the live guide, if I scroll down a certain time like 9:30PM my timeline will jump back a day or hours if the block of content I scroll past started at a different time. This is pretty bad user experience design, I should be able to simply go down the guide at the desired time slot and select a program without jolting backwards in time, and then I have to scroll forward on another channel to get back to the correct time. The second issue I have been having that is related to user experience design is the lack of a "jump to live" button on my timeline once in a live program. This is a standard button I've seen on countless other streaming services that offer live streaming as a way for users to make sure they are synced to the live feed. A couple of times I have come home from work to turn on a game and after 10 advertisements I realize I'm not even watching the live feed and I've missed exactly what I thought I was paying for đ2.7KViews0likes5Comments