cancellation fees
5 Topics
Moving to a new address and no fibre internet
New address only offers Internet 50 which is not going to satisfy my work requirements. I will be forced to switch provider to satisty my bandwidth requirement. So it is not my intention to switch as I am in a 2-year contract. But I need to as I will lose work if I don't get the bandwidth. So clause says cancellation fees will be waived if services cannot be installed. And I require the same service I have now, it cannot be done. So why will TElus force me to stay with the plan and force me to pay cancellation fees when clearly it is there fault they cannot provide the bandwidth I need.3.4KViews1like1Comment