How To Block Unwanted Calls and Texts on iPhone
Unwanted calls and messages disrupt your day. Your iPhone includes built-in blocking features to stop these contacts permanently. Block a Text Message Sender Open the message conversation from the contact you want to block Tap the name or number at the top of the screen Tap the info button (ⓘ) in the top right corner Scroll to the bottom and select "Block this Caller" The contact can no longer send you messages or call you. Block a Phone Number Open the Phone app and go to your recent calls Find the number you want to block in your call history Tap the info icon (ⓘ) next to that number Scroll to the bottom and select "Block this Caller" This number will no longer be able to reach you by call or text. Unblock a Contact Open Settings on your iPhone Scroll down and tap "Phone" Select "Blocked Contacts" Tap "Edit" in the top right corner Tap the red minus sign (−) next to the contact you want to unblock Tap "Unblock" when it appears The contact can now reach you again by call and text. When to Contact TELUS If you continue receiving spam calls despite blocking numbers, ask TELUS about Call Control. This free feature adds an extra layer of protection by requiring unknown callers to press a number before connecting to you, which stops most robocalls automatically.How to Get in Touch with TELUS?
Finding the right support channel for your specific needs is key to getting quick and efficient help with your TELUS services. We offer a variety of ways to connect with our support team, from 24/7 expert messaging to community forums and self-service options. TELUS Neighbourhood You’re already here. If you are simply curious, are looking for troubleshooting tips, or prefer to learn from the experiences of other customers, the TELUS Neighbourhood community forum is the place to be. You can use the search bar to find solutions shared by other members or post questions of your own. TELUS Expert Messaging For issues like billing questions, account changes, or technical problems, TELUS Expert Messaging is a great option. It's available 24/7 through the My TELUS app or click on the chat icon on our website. This allows you to get help from a TELUS expert at any time, day or night. GenAI Customer Support Chatbot For immediate, round-the-clock assistance, the GenAI support Chatbot is designed to provide quick solutions to common issues. Give it a try today. Phone Support For account questions, billing inquiries, general questions, or technical support, you can connect with a representative over the phone. For more details on phone support, including contact numbers and hours of operation, be sure to visit the Contact Us page. Social Media Support We also offer social media support. You can reach out on Facebook or IG to get the answers you need. Self-Service Options For quick and easy self-service, we provide several tools to help you manage your account on your own. My TELUS App: This app allows you to manage your account, pay bills, and track your usage directly from your mobile device. My TELUS Web: The My TELUS portal is a comprehensive knowledge base that includes guides, tutorials, and device manuals to help you find answers to your questions and learn more about your services.
