Voicemail
5 TopicsAccess to mailbox from abroad with talk & text
Hi, for a project, I got a separate talk and text 100 prepaid sim card. The website and the sales clerk said it works internationally, but this is not the case (it can only receive talk and text from abroad). I'm traveling right now (I'm in Europe) and I need urgent access to the voice mailbox of my account. I can't figure out how. Is there any way to dial in from another phone? Thanks!Solved3.8KViews0likes3CommentsAdvanced Voicemail vs Visual Voicemail
I have a phone that supports Visual Voicemail, and I'm on the Unlimited 25 5G+ plan, which includes Advanced Voicemail. What is the difference between the two, and would the Visual Voicemail be an addon? Also, why does Telus charge for this feature instead of including it in its plans like in the past?Solved7.9KViews0likes1CommentVoicemail 25 vs Advanced Voicemail included in plan.
I have a couple of questions. First, what voicemail features come with a standard "unlimited" plan? For example, how long do the messages stay in your inbox, what is the message length maximum, how many messages can you save at once, etc. Also, when I looked at optional features, there is an addon called "Voicemail 25" for $5/month. What is included in Voicemail 25 that isn't included in the standard voicemail included with the plan?11KViews0likes2CommentsVoice mail to text… audio attachment?
I recently re-joined Telus after being with Rogers for 20 years. (I was previously a Clearnet customer before they were bought by Telus.) One feature I had on Rogers was voicemail-to-text. With Rogers, you would get a transcription of the voice message in a text message, AND they would include the voice mail as an audio attachment. I never had to log into my voice mail at all, and I could save the attachments if I needed to keep them. I signed up for voicemail-to-text with Telus, and the transcription is VERY good, but there are no audio attachments. If I want to hear the message, I have to log in to my voice mail. I'd really rather not have to do that. Does anybody know if voice recording attachments are a feature that can be enabled?3.7KViews0likes2Comments