Most RecentMost ViewedMost LikesSmartHome Security ScamAt the moment of writing this I have to admit to being pretty upset. A few months ago, after a very crazy and distressing emergency move, when I was getting my Internet set up, a Telus Sales Agent happened to be doing door to door sales. He was able to get us a better Internet deal than what I’d been intending to get online, and said that because I’m a Koodo mobility customer, this would include a free doorbell cam. Well, cut to now, when I’ve finally had a chance to really take a closer look at my bill only to see the SmartHome Security Automation service — a service I never asked for, was never told about, and that I’m paying an extra $33 dollars a month for that I frankly can’t afford. Do some research, and realize this includes the use of my supposedly “free” door cam, and some smart plugs the technician had installed (that we don’t use) without saying anything to us. Do some more research, and see that to cancel this service, I’d still be obligated to pay $35/mo until the end of my contract for something I, just to make myself very clear, never asked for and was never told about. Frankly, this kind of underhanded sales has me really questioning if Telus is the kind of company I want to keep giving my business to if this doesn’t get resolved.Scam calls (with list) I made the mistake of answering a scam call from "Telus Fibre Support" and now they call 4-5 times a day, always from a different number. I'm listing the ones I still have. 778-906-5483 778-906-5482 778-906-5437 604-260-3343 833-390-3721 778-906-5514
