Little update; So i went to a corporate TELUS store and told them everything customer service told me to do, they told me customer service was wrong and any request of this sort has to go through them. The customer service agent on the phone earlier ...
I shall do, hope everyone who got a phone this way gets their bundle because that stuff adds up, a case + screen protector + 30W charger. so far customer service has been annoying, but if this gets resolved then i guess alls well that ends well. othe...
For me its a matter of principle, I have been told by customer service after an hour on the phone to go to a telus corporate store so they can verify my order details and if they have the bundle then to provide it for free. I am going to go do that o...
Missing the AXS Ultimate accessory bundle when purchased and activated a brand new samsung galaxy s24 online. It is a new activation and I am porting from a different service and on the EPP boxing day plans. This is not a good start to a new relation...
