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shotgun15
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Joined 12 months ago
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Re: Telus charging tax on credits?
Still deceptive in my opinion! Each line states (advertises) the discount amount ($20.00 for example), but actually credits less ($19.05) in this example. Let's say the total bill was $20.00 before tax, less a discount of $20.00 would be $0.00. In their billing however, $20.00 charge less $19.05 = $0.95 + GST of $0.05 = $1.00. So we would pay $1.00 for a full discount! When these "discounts" get buried in a 25+ line item bill it doesn't stand out. What do we do about anyway is probably their stance. Retain a lawyer...rrrright!1.6KViews1like0CommentsRe: It's Time For Telus to Adjust Theme Packs
After spending 2 hours on hold yesterday, to hear the same canned response as above from a “Customer Care” agent, it is very disappointing. Unthinkable a corporation as big as Telus cannot or will not let customers know 2 days beforehand, they will not be losing channels…just a re-branding.8.3KViews0likes1Comment