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mckel
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Joined 2 years ago
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Re: Call Control accepted list will not display web page or app
Hi - I was able to finally connect with an agent and he seemed able to reproduce the issue and was trying to reach the appropriate people - but couldn't get through. Based upon your comments I used a VPN to get an east coast address (Montreal in this case - I'm in BC) and call control worked correctly (after clearing my cache). So I think this is an issue based upon the servers or content delivery network serving web pages. It might be affecting BC or west coast users.4.3KViews0likes1CommentRe: Call Control accepted list will not display web page or app
Can anyone access preferences or add a number in their Call Control interface? When I click "+ Add a number" the panel goes blank. The preferences panel has no content. I've tested in Firefox, Chrome, and Edge on two different computers. And I get the same results on the app. How does this get communicated to the Telus web development team? Chat never works. Twitter/X response is pathetic. Calling in gets agents who are clueless.4.6KViews0likes6Comments