I've been dealing with telus "support" too. I haven't had coverage in my home for almost 6 months and trying to get a tech to look at the issue is like pulling teeth. In fact, even trying to talk to a real person is like pulling teeth. I've wasted co...
Recently, my phone stopped working in my building too. No dial tone. I walk outside my building and it's fine. I spent about 3 hours with the Telus help which proved a waste of time.
Recently, my phone stopped working in my condo too. No dial tone. I walk outside my building and it's fine. I spent about 3 hours with the Telus help which proved a waste of time.